For travellers needing reliable Wi-Fi specifically for video calls — not just browsing — a few extra checks beyond "does this place have Wi-Fi" are worth doing before booking.
What to ask a hotel or villa directly
Actual upload speed (not just download, which most hotels quote if asked at all), whether the connection is fibre or a shared building connection, and whether the room itself gets a strong signal or only the lobby does — all worth confirming directly rather than assuming from a general "Wi-Fi available" listing.
Backup options
A local SIM or eSIM with a solid data allowance (see our SIM cards guide) is worth having as a genuine backup for an important call, not just a nice-to-have — mobile hotspot performance in Phuket is generally strong in populated tourist areas.
Co-working spaces as a more reliable option
For a genuinely important meeting, a co-working space (see our digital nomad guide) with a day pass is often a more dependable choice than relying on hotel Wi-Fi, particularly during peak evening hours when a resort's shared connection is under the most load.
Time zone note
See our time zone guide when scheduling calls against a home-country time zone — Phuket's fixed UTC+7 offset without daylight saving is straightforward, but still worth double-checking against a live converter for the specific date.